Terms & Conditions

These Terms and Conditions ("Terms") apply to drivers ("you," "driver") using the Space Hero Valet Services Driver App, which is owned and operated by S2 Valet Technology Pvt Limited ("we," "us," or "our"). By signing up and using the Driver App, you agree to the following terms:

1. Eligibility and Registration

  • To use the Driver App, you must provide accurate personal and vehicle information.
  • You must hold a valid driver’s license, insurance, and vehicle registration.
  • You must be in compliance with all local, state, and national driving regulations.

2. Driver Obligations

  • You agree to provide safe, reliable, and professional service to customers.
  • You are responsible for maintaining your vehicle in good working condition.
  • You must ensure that your location is enabled while logged into the Driver App for service matching and tracking purposes.
  • You will not engage in unlawful or unsafe conduct while using the Driver App or providing services.

3. Service Payment

We may share your data with:

  • Payments for services provided by you will be processed through the app.
  • The amount paid will be subject to deductions for any applicable fees, tolls, or commissions.
  • Payments will be disbursed to your account based on the agreed payment cycle.

4. Cancellations and No-Shows

We employ industry-standard practices to safeguard your data but cannot guarantee absolute security due to the nature of the internet.

  • You agree to accept service requests and avoid canceling or failing to show up without valid reasons.
  • Repeated cancellations or no-shows may result in suspension or termination of your account.
  • 5. Ratings and Reviews

    • Customers can rate and review your service. We reserve the right to monitor and take action based on consistent negative feedback.
    • Drivers with low ratings may face suspension or account deactivation after review.

    6. Termination

    • We may suspend or terminate your driver account for violations of these Terms, fraudulent activities, or illegal conduct.
    • You may also request the deletion or deactivation of your account at any time.

    7. Limitation of Liability

    • We are not liable for any damages, including personal injury, vehicle damage, or financial losses, incurred while using the Driver App or providing services.
    • You assume full responsibility for your actions and the safety of your passengers and vehicle.

    8. Compliance with Laws

    • You agree to comply with all local laws and regulations related to driving and providing vehicle services.
    • Failure to comply may result in suspension, termination, or legal action.

    9. Governing Law

    • These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved through arbitration or in the courts of [Insert Location].

    10. Contact Information

    For any questions regarding these Terms:

    • Email: spaceherohain@gmail.com
    • Address: Indirapuram, Ghaziabad, Uttar Pradesh 201014

    These Terms and Conditions ("Terms") govern the use of the Space Hero Valet Services mobile application and website, owned and operated by S2 Valet Technology Pvt Limited. By using our Services, you agree to these Terms.

    1. Services Overview

    Space Hero Valet Services offers:

    • On-demand valet drivers.
    • Daily driver services.
    • One-way and round-trip Drivers for in-city and out-of-city destinations.

    2. Account Registration

    To use our Services, you must create an account and provide accurate details. You are responsible for securing your account credentials.

    3. Booking and Payment

    All payments are processed through third-party processors at the time of booking. Additional fees may apply for services such as long-distance travel or waiting times.

    4. Cancellation Policy

    Cancellations may incur fees based on the timing of the cancellation before the scheduled service.

    5. Limitation of Liability

    Neither S2 Valet Technology Pvt Limited nor Space Hero Valet Services will be liable for indirect damages arising from your use of the Services.

    6. User Responsibilities

    You agree to use the Services lawfully and not misuse or engage in unlawful conduct while using them.

    7. Contact Information

    For any questions about these Terms:

    • Email: spaceherohain@gmail.com
    • Address: Indirapuram, Ghaziabad, Uttar Pradesh 201014

    Effective Date: 07-09-2024

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